The rider is outside. Your phone buzzes. This is the moment deliveries succeed — or turn into “I thought you got it.” OTP and QR handoffs are how iDeliver closes that gap. Here’s a Sunday checklist so every drop feels clean for customers, riders, and shops.

1. Keep the OTP private until the door

When the app (or chat) shows a one-time code, give it only to the rider standing in front of you. Don’t post it in a family WhatsApp group “just in case.” The code is the key that marks the order delivered. Once it’s out in a group, anyone with the thread can pretend they are the stop.

2. Use QR when the flow offers it

Some handoffs ask for a scan. Hold steady, let the rider scan, and wait for confirmation on screen. It’s faster than spelling a code over generator noise — and harder to spoof. If the screen is cracked or the sun is harsh, step into shade for two seconds; a clean scan beats five failed attempts.

3. Pin the right place before you order

Wrong pins create wrong OTPs at the wrong gate. Drag the map to your actual door, shop counter, or security post. Thirty seconds here saves twenty minutes of “I’m here” / “where?” — the classic Uyo estate maze problem.

4. Rainy Uyo rule

When the sky opens, keep your phone charged and notifications on. Riders move carefully; you still want the code ready the moment they arrive so nobody waits in the rain arguing about who has the package. Order a little earlier than usual on stormy Sundays.

5. Vendors: mark ready, then hand over

Accept fast, mark the order ready, and pass sealed bags to the rider. Confirm any cash-on-delivery steps the app shows. Frozen status screens help nobody — the Driver App retries network errors so riders aren’t stuck mid-update while pepper soup cools on the counter.

6. After delivery: rate once

A quick rating closes the loop for riders and shops. If something was off, say so in the app — that’s how the network improves without another long call to support. Praise good handoffs too; riders notice.

7. Chat bots still need the same discipline

Ordering on WhatsApp or Telegram? Tracking and OTP still matter. The thread is convenient; the handoff rules stay the same. Opt out with STOP anytime you want quiet. Convenience never means skipping proof at the door.

Final tip

Tracking shows the journey. OTP and QR finish it. Use both, and Sunday deliveries stop feeling like guesswork.

Order and hand off with confidence: ideliver.ng/download/app